Delivery | EST Skinlab -- Cosmeceutical Skincare

Delivery



Update on 2nd September
All Australian deliveries are sent via Australia Post Express Post. We have been advised by Australian Post that the Express Post service is experiencing delivery delays due to a high volume of parcels in their network following the Coronavirus pandemic. Express Post continues to operate and be their quickest method of shipment, but delays of up to 10 days on top of their standard delivery times may be experienced.
If your order has exceeded the delayed time frame above, we ask that you lodge an inquiry directly with Australia Post.

Free Express Shipping on All Orders $99+




Australia Domestic

Enjoy free Express Delivery when you spend over $99.

For orders of less than $99, an additional $9.00 will be charged for Australia Post Express Delivery.

Express Delivery charges will be displayed on the checkout page.


Estimated Delivery Times



Delivery TypeCostEstimated Arrival
Australia Post Express DeliverySpend $99 or more – Free;
Spend less than $99 - $9.00
1 – 3 business days
Australia Post Express Delivery information can be checked the next day at http://auspost.com.au/parcels-mail/delivery-areas.html
Tracking number will be provided.
Delivery available to P.O. Box, parcel collection boxes and parcel lockers.
Tracking number will be provided.  



Click and Collect

We provide free click and collect services at your convenience. Your online order can be collected in person at any of our retail stores and clinics. When your online order arrives in your selected store or clinic, we will notify you via SMS and email.

Upon collection of your order, please bring your Tax Invoice, order confirmation/ email confirmation, valid Photo ID, and payment Credit Card to ensure we are handing over your purchase to the correct person. Please sign for your order following verification and thank you for your cooperation.


For Customers affected by COVID-19 related lockdowns,we have some options available:


1. SkinCeuticals EST Clinic (Collins street) : Our contact free service- Simply message us on arrival and we will bring the order to you.
2. Eastern Plastic Surgery (Box Hill) : Come in store, Sign in via the QR Code, wearing your mask and with ID handy, and we will happy to help you out.
Pick up locations detail:
SkinCeuticals EST Clinic (Collins street)
Address: 271 Collins street, Melbourne, VIC, 3000.
Pick up time: Monday- Friday 10:00 AM - 16:00 PM


Eastern Plastic Surgery (Box Hill)
Address:303, Level 3, 116-118 Thames street, Box Hill North, 3129.
Pick up time: Monday- Friday 10:00 AM - 16:00 PM



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