Orders | EST Skinlab -- Cosmeceutical Skincare

Orders


EST Skinlab.com.au is operated under the protection system of the industry
standard SSL encryption system for online transaction security system.

How to Order

Browse our website and add your favourite products to the shopping cart. You can modify or empty the number of items in the shopping cart at any time.

Once you have completed your purchase, simply fill in and submit the order form. Select a credit card, and enter your credit card number and expiration date to make a payment.

The delivery cost will appear on the payment page. Once you have submitted your order, you will receive an order number, followed by a confirmation email provided by EST Skinlab.

If the product is out of stock, we will display the current out of stock on the website. If the product page displays “backorder”, it means that the product is currently out of stock but can be reserved. If after you place an order, we find that you have made an order which includes a product that is out of stock, we will notify you via email as soon as possible and provide you with a refund of the product/s value. If you do not receive this notice within 14 business days of the order being made, please contact our customer service team for a refund. If you are willing to wait for the product to arrive, we will provide you with credit points to your registered EST Skinlab account equal to 5% of the out of stock product price.

If the product is out of stock due to product packaging updates, or delivery delays, we will display the words “Product Packaging Updates” and other information on the website, and we will notify you immediately and inform you of relevant information. After reaching an agreement with you, we will delivery the goods to you.

After finalising your purchase, we will send you an order confirmation via email. Once your order has been shipped, the delivery details along with the tracking number will also be emailed to you.

Credit Card Payment

All details are protected by SSL security system.

This is currently the most advanced secure transaction system available.

If you are unable to make a purchase by credit card, and would like to use another payment method, please contact us.

We will send you an order confirmation email within 24 hours of a finalised payment.

The next time you shop with us, you will only need to enter your email address and credit card security code to make a payment. You also have the option to change your personal information within the order.

Thank you for choosing to shop with EST Skinlab.

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